We keep people and pets together by providing essential veterinary health care. This information is to help you get care for your pets at our Clinics.
The Portland Animal Welfare Team is a unique non-profit that helps both people and pets - we are a unique bridge between human welfare services and animal welfare services. By providing preventative veterinary care, exams, parasite control, and vital medications for the pets of people who are homeless or living in dire poverty, we help keep people and pets together. By providing pet supplies and prescription foods we enable the homeless and very poor to allocate their own limited resources toward their basic living expenses. We help prevent unwanted litters by connecting our clients to spay/neuter services. We help families get off the streets and into housing by providing vaccinations and licensing.
Core Mission - helping the pets of the homeless
Since 1999, the PAW Team has helped keep people and pets together during the most difficult times of their lives. Our mission is to provide vet care to the pets of the homeless. When the economy crashed, we extended our services to low income families to help out in the crisis.
We network with agencies that serve those who need it most such as domestic violence shelters, homeless youth, mentally challenged adults, people living on the streets or in transitional housing and families in extreme poverty.
We keep families together at the most difficult times of their lives.
How to access our clinics
Please check out our How to Qualify for our Clinics page to find out if you qualify for our services. Clinics are first-come, first-served. Due to the high demand for our services, we recommend you arrive between 7:00 a.m. and 7:30 a.m. If you arrive later than 9:00 a.m. or your pet may not be seen.
What to expect at a Clinic:
We now have TWO LINES for Clinics! Please wait on the left side of the gate as you look at the building if you have NOT prequalified. Please wait on the right side of the gate (by the red trees) if you HAVE prequalified.
Clinics are on a first-come-first-serve basis. Some people arrive many hours before the gates open. We begin qualification check and spay/neuter check generally around 7:30 a.m. Medical triage begins shortly thereafter. Gates open at 8:00 a.m. Intake staff will give you paperwork to complete and collect your co-pay when you are inside the gates. Vets start seeing animals around 9:00 a.m. Listen for your tag letter and number – these are not always called in order due to triage. A PAW Team volunteer will escort you through the clinic and can answer most non-medical questions you may have. We also provide information and referral services.
Please expect to be at the clinic for several hours; dress for the weather; bring water and/or snacks for yourself and your pet if desired.
Triage staff will assign you a clinic tag that tells us what services your pet will receive. Services may include:
- Flea treatment, de-wormer and supplies (blankets, leashes, toys, etc.)
- Vaccinations which are due, including rabies; proof of vaccination
- Discounted licensing for Multnomah, Clark, Washington and Clackamas Counties. Please note: we offer licensing as a courtesy. You must pay for licenses for your pets in all counties. Funds go directly to the counties, not to PAW Team.
- Medical grooming (e.g. nail trim, mat removal).
- Vet exam and urgent treatment; necessary prescription food and medications.
- Non-surgical sterilization for unaltered qualifying male dogs
- Limited referrals for necessary surgeries
We do not have medical staff except on Clinic days. If you have medical questions between Clinics, please contact your local veterinarian. They will be able to give you immediate feedback.
Your privacy is important to us. We never sell or trade information on clients (guardian/owner), patients (companion animal/pet), donors or volunteers. We do provide necessary information to recognized veterinary organizations (e.g. hospitals, clinics, etc.) and government agencies (e.g. counties or shelters for licensing and vaccination information) to facilitate medical treatments for your pet(s). If you have any questions about this policy please contact us at firstname.lastname@example.org.
Clients are asked to provide information on their companion animal that will help us provide appropriate treatments. Clients are asked to provide personal contact information (e.g. for prescription follow up, etc.), and information on their household including members of the household and income to qualify for our services. We work with many agencies that are also dedicated to helping the homeless, those in transition from homelessness or those living in extreme poverty. We recognize that some individuals are in situations in which anonymity is required (e.g. domestic violence shelters) and we will honor any arrangement of anonymity that a client may have with another agency.
If you are making a donation to the PAW Team, please notify us on our donation form if you wish to remain anonymous. If you prefer to contribute anonymously, we will send you a tax receipt but your information will not be published in any form.